Nov 17, 2018
RDH Building Science Response
7yI appreciate your willingness to express your thoughts and experiences. As President of RDH, one of my main goals is to provide a safe and inspiring place for our employees to do what they love, in a sustainable way. We are constantly striving for improvement, and honest and open feedback like yours helps facilitate that change.
I appreciate your comments on the growth opportunities available at RDH as well as the accessibility to senior leadership, employee perks, and positive culture. I share those same sentiments.
I am, however, truly disappointed to hear about the negative aspects of your experience. It is a sharp contrast from the Core Values that we strive to uphold. I want to assure you that discrimination in the workplace is not something we tolerate.
We’re devoted to ensuring all our employees feel safe and respected in the office and on the job site. As an example of some of the recent training we offer, staff in leadership roles in our Canadian offices participated in a Respectful Workplace Workshop. The primary goal of the workshop is to provide a comprehensive overview of our policies and procedures regarding harassment, sexual harassment, discrimination, and bullying and to ensure all participants understand their roles, responsibilities, and legal liability in ensuring a safe and respectful workplace. Just recently we hosted the same workshop for staff in leadership roles in our US offices so that any unprofessional conduct is met with impactful intervention and resolution. I strongly encourage you to reach out to me so that any past instances of discrimination can be investigated appropriately so that it does not happen again.
Our recruitment process is rooted in finding the most qualified candidates who most closely align with our Core Values. In circumstances where individuals were hired who were related to existing staff it was because he or she was the best person for the job. We will continue to make hiring decisions based on that principle.
Regarding management, I agree that we can do better by investing in our staff’s leadership skills. Our newly launched Learning & Development program is a step in the right direction and our hope is that we will be able to provide staff with the tools to manage effectively. We are aware that there is opportunity for improvement, and we are making strides to get there.
I am committed to cultivating an environment where people feel inspired through respect, appreciation, and exciting work. I am inspired to hear about positive work experiences, but I am also heavily impacted by hearing from employees who have had a less than stellar experience. I encourage you to reach out to me directly so that we can discuss your experiences in more depth.