Toxic culture and poor management lead to burnout - Server RCR Hospitality Employee Review

Unfortunately, I would not recommend working here. One of the biggest issues was the workplace culture. There seemed to be a strange hierarchy and power struggle between some shift supervisors, which created an uncomfortable environment for staff. New employees were often expected to take on more than their fair share of work, and favoritism was very noticeable. Management was often unprofessional, communication was poor, and employee concerns did not seem to be taken seriously. Constructive feedback was not well received, and there was a strong sense that management was always right regardless of the situation. Work-life balance was also a major issue. Hours were inconsistent, scheduling could be frustrating, and staff wellbeing often felt like an afterthought. Employees were expected to stand for long shifts with little consideration for physical strain, even when someone was unwell. I gained valuable experience, but this company honestly pushed me away from the hospitality industry altogether. I started the job excited to build a career in hospitality and left feeling completely burnt out. If anything, it taught me exactly what kind of workplace culture I want to avoid in the future.