Growth and opportunity - Director of Managed Services RCH Solutions Employee Review

5.0
May 3, 2022
Recommend
CEO approval
Business outlook

Pros

RCH is undergoing significant growth in clients, products and staff. To accomplish this we really strive to work together as a family to ensure that as we grow we remain true to our culture and remain dedicated to delivering with excellence. We maintain a very flat organizational structure and work hard to ensure that everyone has their voice heard, has various options for creating their own career path and can contribute their unique skills in a very team oriented environment. We Some of the comments have referenced staff augmentation as what we do, and while we do this in some cases if the client requires it, our preferred method of servicing our clients is through our managed services model.

Cons

I am not sure it is a "con" but as any company that is undergoing growth, there are pains associated with that growth. We are working hard to put the right infrastructure in place without placing undue burden on our staff or clients. Fortunately we have maintained a very open environment and we work together to smooth out any bumps in the road we encounter.

Explore other reviews about RCH Solutions

5.0
Apr 7, 2025
Recommend
CEO approval
Business outlook

Pros

Great team with a great managers

Cons

Pay is a bit low and not according to market value

2.0
Jan 28, 2026
Recommend
CEO approval
Business outlook

Pros

Exposure to the Bio-IT industry with opportunities to learn terminology and client projects Small company structure can allow for collaboration across teams Some team members are knowledgeable and technically strong

Cons

Management at both the middle and upper levels appeared unprepared to hire for entry-level or junior roles, with unrealistic expectations and limited willingness to train or mentor. Leadership did not align with the company’s stated values of being a close-knit, team-oriented, people-first organization. Little to no constructive feedback, proactive coaching, or professional development was provided. Feedback was consistently negative or vague rather than actionable. Requests for guidance or clarification were often met with criticism instead of support. Work was frequently taken over rather than explained. Communication was often passive-aggressive, with an expectation to infer direction instead of being given clear instructions. Performance tracking and reporting lacked transparency and accuracy, and was later used without collaborative review.

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