Not a safe environment! Don’t care about employees, only their brand perception - Manager RACV Employee Review

1.0
Aug 31, 2023
Recommend
CEO approval
Business outlook

Pros

Trusted and well known brand You’ll get promoted even without the experience required for the role. Lots of people have worked their way up quickly 50% off insurance which is handy at the moment

Cons

• No flexibility everyone HAS to be in the office 3-4 days per week • No diversity in leadership including RAP • Not inclusive of LGBTQI+ employees • Making people redundant left right and centre • TOXIC CULTURE - it’s not uncommon for EGMs and GMs to act like children or behave poorly, particularly bad in multiple areas of the business • They say they’re all about brand promise but that doesn’t mean anything to employees “famous for not letting you down” they let their people down all the time • It’s all about “psychological safety” at the moment, but they’re not a psychologically safe company at all

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RACV Response
2y
We’re sorry to hear about your experience at RACV and would like to take time to discuss further on how we could support you. Please email us at Employee_experience@racv.com.au and a member of our team will be in contact.

Explore other reviews about RACV

4.0
Mar 9, 2026
Recommend
CEO approval
Business outlook

Pros

RACV pays well, offers generous employee discounts across its insurance and leisure products, and is financially stable with a genuine respect for work-life balance. As with most organisations, your experience will ultimately hinge on your division leader and direct manager. The majority of senior leaders are smart, respectful, and genuinely care about their teams — though a minority will put their own ambitions ahead of the people they're supposed to serve.

Cons

Like many large organisations, RACV's scale comes with real constraints. High overheads, accumulated tech debt, and rooms full of 50+ stakeholders can make innovation feel like swimming upstream. Decision-making is slow, and with senior leaders holding strong opinions, employees can find it easier to follow orders than fight for new ideas. Resources naturally flow toward the top organisational priorities — which means some parts of the business are left to make do with less.

5.0
May 11, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Free gym - Modern city office with coffee machines etc. - Supportive environment - Flexible working (3 days in office) - Good benefits

Cons

- Red tape/slow processes - 0% BAC policy

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