Pros
People at Rachio are hard working and want the company to succeed. There is no lack of passion and I was often impressed with my peers motivation and insight. The product is fantastic, and the potential of this company is real. The company also has a compelling mission and (when at it's best) can be an exciting place to work.
Cons
This company has grown quickly which always creates tough issues to solve.
Making that worse, not all of the company's leaders have grown with the company.
Employees generally were not trusted to be experts in their field, and were rarely given clear goals or feedback for how they might improve. An individual's opportunity at the company was controlled largely by the executive they reported to, and too often that leader lacked core management skills. They simply struggled to set clear objectives, communicate and delegate effectively.
Some very unprofessional choices were made that effected those around me. They were communicated very poorly, and they had many negative downstream effects on our roles. This was clear, yet never acknowledged.
The leadership seems reluctant to acknowledge their mistakes, which I believe leads them to repeat them. Rather than filling in their skill/knowledge gaps, they seem to ignore them entirely.