Fantastic company - Director RACHIO Employee Review

The staff at Rachio is, to a person, very invested in the company mission, and overall are dedicated to sustainability and to excellence in the work place. Rachio’s People & Culture team clearly puts in a lot of work to encourage a healthy working environment that makes employees feel connected and respected in a remote working environment, and benefits like PTO, professional development, and WFH stipend are generous. Regular “offsites” bring Rachians together from across the country, and are tons of fun while also re-energizing employees and aligning the company as to key objectives.

Rachio is still very much in a growth phase, and sometimes this means pivoting quickly from one strategy to another. This isn’t a bad thing, but it does require flexibility from employees and a willingness to try something new.

People at Rachio are hard working and want the company to succeed. There is no lack of passion and I was often impressed with my peers motivation and insight. The product is fantastic, and the potential of this company is real. The company also has a compelling mission and (when at it's best) can be an exciting place to work.

This company has grown quickly which always creates tough issues to solve. Making that worse, not all of the company's leaders have grown with the company. Employees generally were not trusted to be experts in their field, and were rarely given clear goals or feedback for how they might improve. An individual's opportunity at the company was controlled largely by the executive they reported to, and too often that leader lacked core management skills. They simply struggled to set clear objectives, communicate and delegate effectively. Some very unprofessional choices were made that effected those around me. They were communicated very poorly, and they had many negative downstream effects on our roles. This was clear, yet never acknowledged. The leadership seems reluctant to acknowledge their mistakes, which I believe leads them to repeat them. Rather than filling in their skill/knowledge gaps, they seem to ignore them entirely.