Win Some, Lose Some - Patient Access Representative (ER) R1 RCM Employee Review

4.0
Nov 14, 2022
Recommend
CEO approval
Business outlook

Pros

The benefits are on par with the rest of the healthcare industry.

Cons

Reluctant to raise wages for experienced and long-time employees to keep pace with the higher wages of entry level new hires. Raises do not keep up with inflation. My raise last year was $0.13. This was the only raise I received without rearing my head. HR doesn't do their due diligence in investigating complaints which I have now experienced multiple times. Until working for this company, I never so much as received a write up during my entire job history.

Explore other reviews about R1 RCM

5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Amazing work life balance and flexible hours with many projects to learn from

Cons

No promotions, and the yearly pay increase is basically the inflation rate

avatar
R1 RCM Response
3w
Thank you for this valuable feedback! We are so grateful for the time that you spent with us at R1 and wish you all the best with your career.
2.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

The voluntary separation offer was good.

Cons

I and hundreds of colleagues were transferred from Providence Health & Services to R1. We were told we were guaranteed our jobs for a year. They started offering voluntary separation packages less than a year in. This was suspicious. I didn't take the first couple of offers, but eventually I did - things were feeling uneasy. Since leaving I've heard that there were several layoffs. R1's India team has taken over a lot of the coding we were doing. In the reviews I read before we started with R1 I know losing jobs to the India team was common. I'm glad I left when I did but it's been hard finding a new job.

1
See reviews by: Helpful|Rating|Date|All