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      R1 RCM

      Engaged employer

      R1 RCM reviews

      Massive mess - Insurance Follow-Up Representative R1 RCM Employee Review

      2.0
      Sep 2, 2022
      Insurance follow-up representative
      Recommend
      CEO approval
      Business outlook

      Pros

      I'm not micro-managed as my people leaders know what I can do and don't need to be babysat.

      Cons

      A lot, most work is overseas and we are left doing the constant hand holding, babysitting and fixing their mistakes. No matter how much training is done, they just don't get how to do the work so everything is a mess, and has been for years with no end on sight.

      Explore other reviews about R1 RCM

      5.0
      Feb 9, 2026
      Billing specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work. Good benefits. Good company culture.

      Cons

      Remote call center and must talk to customers.

      avatar
      R1 RCM Response
      2mo
      Thank you for your review of R1! We are always happy to see that you enjoy the work you do and the people you work with. We would like to know further how we can improve company culture, thank you for your feedback.
      4.0
      Jul 2, 2026
      Analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      - People are easy to work with - Great exposure to healthcare revenue cycle and working with healthcare data - Remote work is big plus

      Cons

      - Depending on teams, some are more meeting-heavy while others are not

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