Pros
A paycheck, that's about it.
Cons
Seems as if Accretive is preparing to outsource entire operation center to India. There is no actual way to meet management's expectation of work production. There are no bonus programs, incentive or any motivation for lower level employees to meet their metrics except the fear of losing their job. The employees that work pre-registration, insurance verification and customer service are the backbone of the company - there would be no Accretive without us, but we are not respected, appreciated or valued. Micromanagement is rampant and ineffective - we are adults and expect to be treated as thus. Company policy is a "case by case" basis - if you are well-liked by your team lead you will be allowed to break the rules whenever you wish. If you are not a "teachers pet" you are written up for any number of insignificant and unproven offenses. Management is very young and inexperienced with no management or human resource skills. The Kalamazoo office is a complete and utter mess.
