Culture of distrust - Sales Engineer R.F. MacDonald Employee Review

2.0
Jul 30, 2019
Recommend
CEO approval
Business outlook

Pros

Free dental for individuals (not family). Welcome basket with coffee mug. Convenient office locations. Great service technicians and boiler makers.

Cons

Good ol’ boy environment that management likes to call “family environment”. General Managers are rarely held accountable for their offices and employees. Management blames customers for problems instead of owning and taking responsibility for their equipment issues. Management micromanages from a distance instead of being actively involved in the sales cycle and troubleshooting. Ambiguous sales compensation program (commission structure). Over priced equipment that is inferior to competition. Multiple CRM systems to maintain sales data. Kaiser Permanente health insurance... HR is friendly but does not understand more complex questions. No sick time—you must use vacation time. No car allowance. You must use your own personal car insurance. No company credit card. No Project Manager to take load off Sales team. Project Engineers are slow and can’t deliver assignments on time and consistently. Long drawn out interview process.

Explore other reviews about R.F. MacDonald

5.0
Apr 12, 2025
Recommend
CEO approval
Business outlook

Pros

RF MacDonald is constantly striving to better itself as a company to the benefit of its employees. Being in management I see the behind the curtain work that goes into making sure we are constantly improving the employee experience here. The company works hard at promoting within. I'm living proof of that. I feel very fortunate to work for a company that truly cares about their employees. I look forward to coming to work everyday and I'm guessing that's not very common these days.

Cons

None that I can think of at this time.

1.0
Jul 22, 2025
Recommend
CEO approval
Business outlook

Pros

Salaries are competitive They will buy lunch often Employee lounge/game room

Cons

Management Unprofessionalism Toxic work environment No accountability (by management or company)

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