Great Company with an Even Better Product - Customer Success Engineer Qumulo Employee Review

5.0
Feb 14, 2024
Recommend
CEO approval
Business outlook

Pros

Awesome work/life balance. Product gets better with every release. CS team is well taken care of and for the most part immune to layoffs.

Cons

Struggling to take the next big step in regards to sales/profit. Feels like we are in a bit of a vicious cycle where marketing/sales orgs are constantly being refreshed.

Explore other reviews about Qumulo

5.0
Sep 30, 2025
Recommend
CEO approval
Business outlook

Pros

Qumulo has a long history of incredible hires. Smart people that are very passionate about what they do and how the customers benefit from the work they do. It's a very collaborative environment, people want to hear your ideas on how to improve the customer experience. Qumulo's CS team complete changed the way Enterprise technical support it delivered, and continues to be best in show when it comes to support delivery

Cons

There was a history of high turnover in marketing prior to 2023, very often that impacted multi-department and company wide efforts.

1
2.0
May 13, 2026
Recommend
CEO approval
Business outlook

Pros

Large territories, no contention on account ownership at their size.

Cons

Small company problems. Core product not as differentiated as they would think. Lots of selling around feature gaps. High churn.

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