How the mighty have fallen... - Anonymous employee Quiktrak Employee Review

2.0
Mar 3, 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The relationships and connections you build with team members, customers and inspectors are strong and real. A core group of individuals within each of these categories work hard on a daily basis to help each other succeed. Casual environment and dress code. An abundant amount of coffee, tea (free) and a well stocked kitchen with an awesome market where you can purchase food. Also, the location is really good. Safe area, sidewalks for walking, and close to MAX station.

Cons

1: Lack of Leadership... Without a real captain, any ship will lose their way. This is most evident at Quiktrak since the founder retired several years ago. The 'interim CEO' lacks any real business acumen, makes one-way-door decisions that are difficult, often impossible, to reverse (when they are wrong, which is often), and thinks and executes on such a small scale that it not only hurts the employees, but also the customers and the future of the company. 2: Zero trust... Real leaders inspire greatness and earn the trust of others...customers, colleagues and team members. Leaders at Quiktrak have abandoned this basic principle. Instead, the Interim CEO behaves in such as way that others must earn her trust by exhibiting ‘mean girl’ tactics. A culture of excellence has been replaced by ‘who can be the most okay by babysitting my dogs….during working hours’. Also, having direct reports stay at your home while visiting from out of town is not only unprofessional, but just overall tacky and suspect. 3: Inability to deliver results... The incessant intolerance of inadequate technological development is one of Quiktrak’s greatest CON’s, but also it’s greatest opportunity. Back to leadership…put a leader at the helm that will be able to capitalize on the robust technology and who can think big and look around corners to find solutions that will deliver results and empower customers to believe in the Quiktrak Experience.

Explore other reviews about Quiktrak

5.0
Jan 18, 2025
Recommend
CEO approval
Business outlook

Pros

Great people, forward moving, company growth potential, VP of Technology is wonderful to work with

Cons

Software development team was moved offshore eliminating most US based technical employees

4.0
May 14, 2026
Recommend
CEO approval
Business outlook

Pros

Very flexible with shifting work time and making up hours as needed so long as it doesn't affect the customer. I actually have vacation time to take an actual vacation. Lots of room for lateral moves if you aren't in a position that's a good fit. They have a college reimbursement program ($1000 per year - taxed of course). Exceptional handling of harassment by another employee. HR stood behind the complainant and reiterated a zero tolerance policy.

Cons

The pay sucks. They are stingy with holidays off. Lots of lateral moves not a lot for going up much. Most staff stink at answering their phones. Their IT department is frustrating beyond belief! Benefits are lacking and health insurance is very expensive. Yearly raise in 2025 was 3%. Considering that Rob Murphy says that we're profitable (and it sounds like it's very profitable) you would think that the payscale, days off, and benefits be better. More employees in each department are needed. Everyone feels overworked.

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