Customer Service - Customer Service Representative Quick Quack Car Wash Employee Review

Strong team culture; collaborative, tremendous growth opportunities, supportive management structure focused on your success.

Rapid growth into embracing new corporate strategies sometimes comes with gaps in communication, some redundancy in work process

* Made some good friendships with coworkers. * Learned customer service skills and how to work in a fast-paced environment. * The job helped me gain work experience and confidence interacting with customers. * Some team members were supportive and willing to help new employees learn.

* I felt there was favoritism at times, and some employees seemed to be treated differently than others. * Communication from management was not always clear or consistent. * Safety and training expectations did not always seem to match what employees were being told to do on the job. For example, I was told by a supervisor that I could use the pressure washer while the wash was active, which conflicted with my training and understanding of safety procedures. * Concerns raised by employees did not always feel like they were taken seriously. * The work environment could become stressful due to management decisions and workplace drama.