Awful Employer - Infrastructure Engineer Questeq Employee Review

1. You get a TON of hands-on experience District environments throw everything at you — networking, servers, scripting, VOIP, hardware, Intune, cameras, automations, emergency systems, board streaming setups, etc. You end up wearing 5 different hats and becoming good at ALL of them. That makes you very marketable. 2. Autonomy — you’re usually the “go-to” tech Most districts don’t have deep IT staffing. That means Questeq techs often run the show locally. You make decisions, design systems, fix issues, and implement improvements without someone breathing down your neck. 3. Job stability is generally solid Schools don’t go out of business. Tech is required every day. Contracts typically renew unless the district has major budget conflict or political drama. 4. Clear advancement paths (sometimes faster than in corporate IT) If you’re strong, Questeq tends to promote internally: Tech → Lead → Systems Engineer → Site Supervisor/Manager. A lot of people move up because the talent pool isn’t massive. 5. Good work-life balance compared to corporate IT Most positions follow school schedules, not 24/7 on-call corporate grind. Emergencies happen but it’s not like managing a hospital or e-commerce backend. 6. You build strong relationships You’re integrated into a school community — admin, staff, teachers, superintendent, board. People know you by name and rely on you, which can be rewarding. 7. You see the impact of your work You’re directly helping students, teachers, entire school operations. It’s not abstract corporate “value.” It’s real-world, day-to-day impact.

1. Pay is often lower than doing the same job in corporate IT This is the big one. You’re basically running an enterprise environment with government-level complexity, but on a K-12 budget. You can get raises, but it’s not always competitive with private-sector SysEng or Network Admin salaries. 2. You’re expected to do more with less District budgets = tighter than corporate Staffing = usually minimal Infrastructure = sometimes outdated You’re frequently duct-taping legacy systems while modernizing everything at the same time. 3. You answer to two bosses: Questeq AND the district That political juggling can get annoying. If the district wants X and Questeq wants Y, you’re stuck in the middle trying to survive. 4. Career growth sometimes depends heavily on which district you’re placed in Some districts: modern infrastructure, supportive admin, green-light upgrades Others: old hardware, old leadership, fights over every purchase request Your experience can vary dramatically based on the district’s culture and budget. 5. You’re often “the fix-everything person” Phones Cameras Attendance systems Board meetings Servers Networking Security User training …and whatever else gets dropped on you. If you’re strong technically, you get overloaded because everyone goes to the one person who can actually solve things. 6. Raises and bonuses aren’t always tied to your actual workload You can be rebuilding the entire backbone of a district and the pay structure may still be… the pay structure. You don’t always get compensated proportionally. 7. You’re held responsible for things outside your control • Vendors screw up • The district buys garbage hardware • The ISP goes down • A teacher downloads malware …guess whose name gets mentioned anyway? 8. “Do more with what you have” culture Not toxic, just reality. K-12 IT always runs lean, and Questeq is no exception.

- 401k matching was nice. - Co-workers were calm and consistent over the first few years of employment.

- Toxic environment, much of the "camaraderie" from staff was insulting rhetoric. Truly felt like a doormat despite the amount of time spent working here. - Environment was physically uncomfortable at times, between the constant "location reassignment" of office spaces, construction being obnoxious and intrusive, temperature sometimes being so hot that some assets would melt/deform, with some spaces not having appropriate amenities required for a tech position, such has having enough outlets or network ports, or even a desk. - Co-workers would change often after a few years of being employed here, making it difficult to manage workload and connect with the ones who were only at the site for a year or so. - Compensation after working here has been little to nothing based on the amount of time and effort put into the work, was constantly wearing many hats and didn't make appropriate progress in compensation. Salary was behind market rate. - Expensive health insurance. - Higher management was tonedeaf, not catering enough to employees and at times would "punch down" with jokes aimed at lower employees.