Inexpressibly Bad - Translation Coordinator Questel Employee Review

1.0
Nov 27, 2023
Recommend
CEO approval
Business outlook

Pros

It is a job. Benefits are ok.

Cons

The workload is unreasonable, unrealistic, and if you ask for help you'll be told to just get it done. No extensions are allowed, the C-suite has also sunk all the company's money into sales bonuses while under-investing in production, so production is understaffed, overworked, and was just told they would not get annual raises this year because there isn't money for it. Sales gets all the bonuses. Also, 2 people straight up died while I worked there. They didn't take time off, either, they were working up to the day they died. Company culture is sick, my supervisor used to neglect her child very obviously and vocally while we were all in unnecessarily long video meetings. One time the child was screaming that she was in pain and my boss laughed and said "she has a terrible ear infection, I have to take her to the hospital" but she put it off til after the meeting!!! It was incredibly uncomfortable listening to a child screaming in terrible pain, because ear infections are excruciating. The same level of total disregard for humanity is expected from all employees, and if you're not there for it they'll push you out. I seriously, seriously would not ever EVER work for them again, certainly not anywhere but sales and even then I wouldn't get invested because management is unpredictable and seemingly insane. Also, after one of our colleagues died suddenly overnight they remembered her in a meeting by saying "let's all give the best customer service we can, in her memory", and then a few weeks later in another meeting they said all employees needed to "give blood" to the company, this made me incredibly sad and uncomfortable.

Explore other reviews about Questel

5.0
Jan 8, 2026
Recommend
CEO approval
Business outlook

Pros

Collaborative culture, helpful colleagues, remote flexibility. Management is supportive. And you get exposure to innovative organizations.

Cons

None to speak of at this time.

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Questel Response
5mo
Thank you for your feedback! We’re happy you value the culture and flexibility. Your point on transparency is appreciated and something we’ll keep focusing on.
5.0
Jan 8, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Questel has a really great offering that checks most of the boxes that corporate/law firm clients need when it comes to Intellectual Property, so the offering is strong which makes the work enjoyable in that you can really make a positive difference for your clients. My colleagues are all friendly and helpful. There's a healthy sense of competition but I have yet to meet anyone who will step on you to get what they want which is common in a lot of other places. I've heard from some coworkers that the culture has changed a lot (in a good way) in the last couple of years with new management. The training is really good here compared with some other IP SaaS/Service providers. Questel works hard to make sure you understand the products and the industry (which can be technical because it's an advanced legal topic).

Cons

IP SaaS/Services is a tough industry to get into if you don't already know a lot about the topic. It takes time to really get familiar with how patents especially work at a corporation or law firm. So it can be frustrating to get up to speed with the products. The company started in France even though its evolved into a global company over the last decade or so. A lot of the backend and support teams are still in Europe, which can make getting things done more challenging at times.

avatar
Questel Response
5mo
Thanks for your feedback! Great to hear you enjoy the team and the work. We appreciate your input and will keep improving.
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