Unclear quotas with low value commission - Renewal Sales Representative Quest Software Employee Review

2.0
Feb 8, 2022
Recommend
CEO approval
Business outlook

Pros

Can work from home since Covid began. Holidays are banked throughout the year to have one full week at Christmas.

Cons

Quota and commissions have been changing ever since I began with the company in 2019. First, we had yearly quota target, with a bonus payout at 1st half and then full year. Now, we have quarterly quota target with bonus payout at quarter end. Target Quota is always higher than the amount of annual opportunity in your pipeline so that you can build multiple year renewal order rate. Manual credits exist because net new team sells on top of your renewal products and when you apply for credit, many times you will be told the original renewal was never in your original quota or it is less than the threshold they are willing to do the backend accounting paperwork for. Always feel scammed. No stipend or payback for any materials purchased for work from home. Only allowed to bring laptop and power cables home. Monitors had to stay in office. I purchased all new office equipment—desk, chair, monitor to make it easier for me to work at home. This role is not really salaried, you still have to clock in and out daily. Overtime does happen but frowned on. Very time consuming with administrative work in quoting system. Also, there is very little advancement opportunity. You can try to move to other teams, but your manager/director can prevent the promotion.

Explore other reviews about Quest Software

5.0
Jun 1, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I’ve had the opportunity to be part of this organization through multiple phases of growth, change, and transformation. Like many companies in the tech space, there have been challenges and periods of transition. What continues to stand out to me is the organization’s ability to adapt, evolve, and keep moving forward. There is a strong focus on innovation, continuous improvement, and finding better ways to work. Current leadership encourages employees to share ideas, embrace change, and help shape meaningful improvements. I’m especially excited about the growing focus on new technologies and AI, and how they’re being used to help teams work smarter, faster, and more effectively. One of the things I value most is the culture. Employees are encouraged to bring their authentic selves to work, share different perspectives, and participate in programs such as Employee Resource Groups (ERGs) that foster connection, belonging, and community. I’ve appreciated the organization’s continued investment in these programs and in creating an environment where employees feel supported, heard, and valued. One of the most rewarding parts of my experience has been watching people grow their careers over time, whether that’s taking on new opportunities, moving into leadership roles, or exploring entirely new paths within the organization. In my experience, those who are willing to learn, have a growth mindset, stay adaptable, and embrace new opportunities can build long and rewarding careers here. After nearly a decade with the organization, I still believe its greatest strength is its people, culture, and commitment to continuous growth and improvement. I remain grateful for the opportunities, experiences, and relationships that have made my career journey both rewarding and meaningful.

Cons

Like many organizations, periods of growth and transformation can create change and uncertainty. Success often requires adaptability, a willingness to learn, and an openness to evolving priorities.

4.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

Quest Software is a great place to work. The people are genuinely good people, very knowledgeable, and always willing to help. Quest is a strong environment if you enjoy solving complex technical problems, working with experienced teams, and helping customers address real business and security challenges. The company has a deep portfolio, talented employees, and many opportunities to collaborate across sales, presales, product management, engineering, and customer-facing teams. I also appreciate the flexibility, the trust given to senior employees, and the ability to contribute strategically beyond a narrow job description.

Cons

Like many large technology organizations, processes can sometimes be complex, and internal alignment across teams may take time. There are also opportunities to improve enablement, communication, and consistency around product packaging, roadmap visibility, and internal workflows.

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