Don't do it. - Medical Laboratory Scientist Quest Diagnostics Employee Review

1.0
Jul 3, 2025
Recommend
CEO approval
Business outlook

Pros

Ok pay and ok hours

Cons

Management writes vague SOPs so they can blame anything that goes wrong on lab employees. Refuses to clarify in writing unless on Teams, Teams messages disappear after a week. Refuses real training, trainers would rather write SOPs, trainers thought management communicated SOP alterations, but did nothing when notified this was not occuring. OSHA was involved with infectious disease specimen issues, management claimed changed were made, yet no changes were made. Client is always right even when client was wrong. Hiring promises not kept. The list just keeps going. Don't do it unless you're desperate.

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5.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Quest has a good work environment

Cons

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1.0
May 2, 2026
Recommend
CEO approval
Business outlook

Pros

I don’t think there’s any pros honestly

Cons

Everything is horrible, overwhelming environment. They make you overwork, ridiculous expectations to make 30 patients a day with all the patient challenges, meet ridiculous numbers a month , they want us to charge patients something they don’t suppose to pay, they tell us to lie the patients about the payment to get their credit card, and when they get mad because we do they say it’s our fail patient s complaints. They fire the best employees and even if they have 10-20 years either the company they don’t care they still fire them . They don’t value the employees, lack of professionalism, from every body. Bad management in every location. You can’t trust supervisors they love gossiping with the employees about other employees, if something happen to you all the locations know what happen to you . HORRIBLE! You get sick there from this toxic environment . They just care about the numbers not about you .

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