Unachievable metrics - Phlebotomist Psr II Quest Diagnostics Employee Review

2.0
Apr 14, 2025
Recommend
CEO approval
Business outlook

Pros

Part time differential will bump up pay about $3 extra dollars per hour. DEI is excellent IOP can be great if placed in a decent clinic.

Cons

Always short staffed High turnover Shoddy hardware Phlebotomists are required to do reception, accept payment (including overdue invoices), scan IDs and insurance card, answer questions, allay anxiety and fear, accommodate for physical, emotional or cognitive disabilities, accommodate for low English (or other local language) proficiency, draw blood perfectly, decipher complex testing requests, call physicians for clarification if needed, do kit draws, maintain asepsis, and so much more in a ten minute appointment. You are required to take walk ins even if there’s not enough time. During all of that, you will have timers going off to remind you to spin down the other blood you’ve drawn from prior patients and do all of your own processing and preparation for courier pickup. If you thrive on chaotic circumstances out of your control and adrenaline spikes all day this is the place for you. Otherwise, avoid phlebotomy altogether. The industry is broken and they want us to do the work of 3 employees by ourselves. They want robot-level accuracy and speed with the patience and compassion of a hospice nurse. It destroys the joy of employees at every level. I had about 10 different supervisors in 9 years. Major Red flag 🚩

Explore other reviews about Quest Diagnostics

5.0
Apr 16, 2026
Recommend
CEO approval
Business outlook

Pros

Great relationship with the management team.

Cons

Work life balance is slighly lacking.

3.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

Good pay and stable benefits

Cons

Toxic Corporate work culture makes staying hard. You get more work for little recognition, you have to fight with management to use your benefits. Fight for the use of vacation time.

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