Be careful about working for this company - Lab Technician Quest Diagnostics Employee Review

2.0
Aug 10, 2010
Recommend
CEO approval
Business outlook

Pros

Management was good about giving employees time off or rearranging their schedule to to have a particular day off. If you were doing well some of the shift leads would let you know.

Cons

Upper managment, supervisors and above, did not provide adequate feedback. They dragged their feet on shift change requests. They also did not communicate at all when it came to being able to continue to work there. I was in the process of trying to be hired permanent versus continuing as a temp. I was told the last day I was there that my immediate supervisor and his boss needed to confer, but there didn't seem to be any problem with hiring me as a permanent employee. When I arrived home that day I received a call from the temp agency I worked for that my contract had ended. I called and left a message with one of the supervisors. It was never returned. I never received an explanation. I can't recommend working for them since they are not straighforward with their employees. I would have understood had I been told they were not hiring right now and I would have to work unitl the end of my contract. I felt they were very cold and rude about the whole situation.

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5.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Organized and flexible with schedule

Cons

There were none it was great to work there.

1.0
May 2, 2026
Recommend
CEO approval
Business outlook

Pros

I don’t think there’s any pros honestly

Cons

Everything is horrible, overwhelming environment. They make you overwork, ridiculous expectations to make 30 patients a day with all the patient challenges, meet ridiculous numbers a month , they want us to charge patients something they don’t suppose to pay, they tell us to lie the patients about the payment to get their credit card, and when they get mad because we do they say it’s our fail patient s complaints. They fire the best employees and even if they have 10-20 years either the company they don’t care they still fire them . They don’t value the employees, lack of professionalism, from every body. Bad management in every location. You can’t trust supervisors they love gossiping with the employees about other employees, if something happen to you all the locations know what happen to you . HORRIBLE! You get sick there from this toxic environment . They just care about the numbers not about you .

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