Understaffed, Untrained - Phlebotomist Quest Diagnostics Employee Review

1.0
Nov 21, 2019
Recommend
CEO approval
Business outlook

Pros

Easy to apply, easy interview, a few good managers, and when I was unhappy at one location and quit, they re-hired me to a new location.

Cons

The new location wasn't much better. Every location is understaffed. They are horrible about letting you take sick days. My coworker only got to take 2 days off when her brother-in-law died suddenly. As a new phlebotomist, I was left to learn by myself because of the staffing issues. Due to low staffing, customer satisfaction was abysmal. It didn't matter how fast anyone worked, our job could barely be done. It's a medical facility. How can we treat patients appropriately when we are so exhausted and frustrated? Bottom line is that all they care about is money.

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5.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Organized and flexible with schedule

Cons

There were none it was great to work there.

3.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

Good pay and stable benefits

Cons

Toxic Corporate work culture makes staying hard. You get more work for little recognition, you have to fight with management to use your benefits. Fight for the use of vacation time.

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