Company in Transition - Director Quest Diagnostics Employee Review

4.0
Aug 8, 2019
Recommend
CEO approval
Business outlook

Pros

Generally bright, ethical colleagues who want to help patients. Company provides important health care services.

Cons

Not innovative enough. Focus is all over the place, and people just do the same old thing they've always done then wonder why we aren't growing. Too many ego-based projects vs. focus and accountability on areas that really matter to growth. Culture in last year has gone down hill as employees don't feel appropriately valued. Management has made lots of cuts affecting employees. The cuts are warranted due to growth pressures, but way they occurred lacked empathy, so morale has taken a hit and it feels like people don't trust management because they are waiting for the next shoe to drop.

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5.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Quest has a good work environment

Cons

There are no Cons so far

1.0
May 2, 2026
Recommend
CEO approval
Business outlook

Pros

I don’t think there’s any pros honestly

Cons

Everything is horrible, overwhelming environment. They make you overwork, ridiculous expectations to make 30 patients a day with all the patient challenges, meet ridiculous numbers a month , they want us to charge patients something they don’t suppose to pay, they tell us to lie the patients about the payment to get their credit card, and when they get mad because we do they say it’s our fail patient s complaints. They fire the best employees and even if they have 10-20 years either the company they don’t care they still fire them . They don’t value the employees, lack of professionalism, from every body. Bad management in every location. You can’t trust supervisors they love gossiping with the employees about other employees, if something happen to you all the locations know what happen to you . HORRIBLE! You get sick there from this toxic environment . They just care about the numbers not about you .

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