Disappointed - Anonymous employee Quest Diagnostics Employee Review

2.0
Dec 13, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits, Vacation time, and having a little bit of a flexible schedule. I like the company overall.

Cons

Micromanagement, work life balance, attendance policy, and morale. Treat your salary employees as salary not hourly to take advantage of not paying OT. Let salary employees have some of the perks that other departments have. Management is killing the morale and they don’t care about the people working in their department. Let people be adults and let them do their jobs. STOP the micromanagement it doesn’t benefit anyone. Fix what is wrong and stop blaming your employees for the issues, it starts at the top and works it’s way down. Can’t work from home if there is bad weather, kids are sick, etc... Recognize the employees that want to work even if it’s from home and take advantage of their dedication. Recognition points go a long way from time to time, that’s why they are there to give out. I feel like I need a hall pass for anything I do, so we are back in elementary school I guess.

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5.0
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Pros

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Cons

not a ton of growth opps

1.0
May 2, 2026
Recommend
CEO approval
Business outlook

Pros

I don’t think there’s any pros honestly

Cons

Everything is horrible, overwhelming environment. They make you overwork, ridiculous expectations to make 30 patients a day with all the patient challenges, meet ridiculous numbers a month , they want us to charge patients something they don’t suppose to pay, they tell us to lie the patients about the payment to get their credit card, and when they get mad because we do they say it’s our fail patient s complaints. They fire the best employees and even if they have 10-20 years either the company they don’t care they still fire them . They don’t value the employees, lack of professionalism, from every body. Bad management in every location. You can’t trust supervisors they love gossiping with the employees about other employees, if something happen to you all the locations know what happen to you . HORRIBLE! You get sick there from this toxic environment . They just care about the numbers not about you .

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