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      Quest Diagnostics

      Engaged employer

      Quest Diagnostics reviews

      It might have been great - Anonymous employee Quest Diagnostics Employee Review

      2.0
      May 5, 2012
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Culture of excellent customer service. Most staff are competent and motivated. Teamwork and goodwill are generally pretty good.

      Cons

      Technical training is nonexistent. The hospital product was cutting edge a decade ago, but has been allowed to stagnate and is now outdated, though existing customers love it. The solution chosen to modernize it was to outsource development. Even so, probably too late to save market share. Big competitors are eating our lunch. Little recognition for achievements unless you are one of the elect.

      Explore other reviews about Quest Diagnostics

      5.0
      Jun 22, 2026
      Histology technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Quest has a good work environment

      Cons

      There are no Cons so far

      3.0
      Jul 7, 2026
      Phlebotomist
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay is higher than most in the area. Hours are good. Benefits are good.

      Cons

      It’s very difficult to get time off for anything, regardless of how much vacation time you have. Only 15% of those hours will carry over and you lose what you’ve worked for and weren’t able to use. Not enough floats to cover the territory so people can actually get time off. Pay raises aren’t very good.

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