The company is failing and doing nothing to stop it. - Feild Service Tech Quench Employee Review

1.0
May 5, 2024
Recommend
CEO approval
Business outlook

Pros

Health benefits are amazing. Company van to use for work.

Cons

When I first started, Quench was an amazing company to work for. They understood that I had a less than appealing job responsibility in a market by myself, but they compensated me for it. I was initially offered $20/hr, but they raised it to $23.50 to fill the position that had been empty for the previous 6 months. Lots of driving was included, driving an average of 3-6 hours per day. As the year roled on the continued to add more and more responsibilities to my plate not outlined in my original job description, but they once again offered me a 10% raise. Once Quench bought Waterlogic everything went downhill. They hired on a bunch of the bad idea fairies that caused Waterlogic to fail and started adapting a lot of their policies. OT was completely severed and I went from working 50-55 hour weeks to 40, but still expected to do the same amount of work. Mind you half of my 8 hour day was driving across the state to get to the site to complete my work. Everytime I brought up my daily struggles it was shrugged of and labeled a "one off" situation. They were doing everything to reduse operating costs that they hired a third party company to analyze employee wages. The third party company decided I was making too much for my position, and Quench decided not to give me a raise this year. One Monday morning, I was met by my manager and was told they decided to part ways. He said he didn't know why, he was just told to tell be and collect my equipment. This is a company who is hemorrhaging money due to understaffing and lack of customer service causing client to cancel their service agreements.

Explore other reviews about Quench

5.0
Dec 29, 2024
Recommend
CEO approval
Business outlook

Pros

Great team members and bosses

Cons

Training is too short. Training could be longer

2.0
Oct 15, 2025
Recommend
CEO approval
Business outlook

Pros

- you are on your own time -company van

Cons

Terrible Working Conditions. If you want to be miserable from sun up until sun down, then this is probably the best bet. The company, is constantly going through mergers (been through several from the time hired to the time I quit) and yet the company couldn't even afford to give their workers WINTER JACKETS for the winter season in New York during the most fridged of time periods even after multiple complaints. Instead, they decided that a better use of the money would be for "new flooring for the warehouses" because "the investors want to see what the facilities look like". Meanwhile the management sits on their butts all day getting drunk during work ours as if they aren't already drowning in work as it is. Like i said, if you value yourself worth, dont work here. -easy to learn -management -HR does not do their jobs -The pay isnt worth the labor -Racist co-workers -Over worked constantly - Unrealistic Expections -THEY CUT YOUR OVERTIME

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