Artificially Sweetened - Anonymous employee Quarterra Employee Review

1.0
May 31, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent benefits, work-life balance, part of a major corporation. They certainly have the resources and market coverage to be a power player, but find counterintuitive ways to deploy some of those resources, if, at all. Some people at the corporate/regional level are GREAT- extremely supportive, knowledgeable, and want to see people and communities succeed. It's sad when you find out this isn't commonplace, but like they say "when someone shows you who they are, believe them." The pipeline shows tremendous growth, which should mean a lot of opportunity.

Cons

Ironically, the company was rated as the "top place to work" in multifamily in 2017, and dropped to 9th place only one year later. Their culture, like most corporations in a rapid growth period is...flimsy, at best. Relying heavily on a "drink the kool-aid" mantra (see most of the other reviews), their culture is nothing special, but they'll proudly proclaim their "awesomeness" at every opportunity. Beneath the hashtags, exuberant corporate personnel, and perma-smiles, it's no different or any more special than any other property management company...for now, at least. The difference here is how they're structured. Failing to properly staff communities that require the most all-hands-on-deck approach, but routinely blaming their managers for falling behind or their teams lacking training. A LOT of gossip. Extremely cliquey in some more established regions, and some apparent nepotism. When you hear senior managers gossip about their co-workers and bosses, it makes you wonder what they say about their direct reports and in whose company. Everything revolves around keeping up appearances. Little else. You'll be asked to be "extremely positive", regardless of the facts or realities of your situation. Interdepartmental communication is absolutely terrible. You'd think with how many times they've developed new communities, they'd be getting better, but somehow they're consistently self-sabotaging. From Marketing, Development, Construction, and Management, they're stuck in a never ending cycle of kicking a can down a road, scrambling, then assigning blame. LMC is a subsidiary of a larger, massive corporation - don't expect things to occur in a timely manner. A deeply-embedded culture of "cover your butt" that permeates from senior management down. When your own supervisors consistently gaslight you, don't be surprised when you find out where they learned it...probably from their own boss. There's dissonance, extremely poor communication, flaky (but also over-worked) regional managers, and almost non-existent in-person leasing training considering the amount of strong leasing needed is astounding. All these things do not make a successful company with a TON of product in lease-up. Some subpar construction, which means upset residents and added work and stress on onsite teams. New construction does not automatically mean a great product at LMC.

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Quarterra Response
8y
Thank you for your valuable feedback. As a new company, we are striving to improve, and your comments will help us focus on initiatives that we have in the works.

Explore other reviews about Quarterra

5.0
Apr 8, 2026
Recommend
CEO approval
Business outlook

Pros

Great product/floorplans, great training, supportive leadership, competitive hourly pay and commission structure, large focus on customer service and aiding the residents in conflict/resolution

Cons

Honestly not many cons. They are your standard property management company. You know you are signing up as a leasing professional to work weekends and hit numbers in sales

1.0
May 23, 2025
Recommend
CEO approval
Business outlook

Pros

Prior to the re-brand LMC consistently hovered in the top 10 NMHC list, ranking as high as 4th one year. Not an easy feat. We took a ton of pride in what we were building and our faith in the leadership and in the brand was unwavering. The collaboration was unmatched across all platforms.

Cons

A tragic domino effect of executive retirement, resignation and succumbing to bad ideas compounded upon other bad ideas reduced what was once the 4th biggest apartment builder in the nation to a smoldering pile of wreckage in less than 36 months. The entire self-performed construction division was shuttered permanently, large swaths of the portfolio were sold off, and remaining forces were reduced in round after round of layoffs. We went from thousands and thousands of unit-starts a year to a small group of leftover developers, leasing agents and maintenance workers huddled in the corner waiting for the same axe to drop on them as did hundreds of their peers. That's a con.

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