Would Work Here Again! - Head Receptionist Quarter Employee Review

5.0
Jun 2, 2025
Recommend
CEO approval
Business outlook

Pros

Worked at The Berkeley Square Hotel for nearly a year. I have nothing but good things to say about HR and management. When I started in September of 2024, HR helped advance me part of my first pay check so that I could place a holding deposit on a flat. HR has always been quick to respond and helpful! When I started, I was also going through a tough personal time and The Berkeley management team was very understanding, helpful and accommodating with my requests; always checking in on me. The teams across the company function as a unit and are constantly adapting and discussing ways to be more efficient and accommodating. The team I worked with at the desk was lovely (Miguel, Amy, Sophie, Liam, Sarah, Noah, Polly, El, Mike). Everyone from the Square Club is great and communicative as well!

Cons

If you're going from one role to another within the company, the internal hiring process can be misleading at times, but if you have preferences regarding any step of the process, just reach out to HR and they will do their best to accommodate.

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Quarter Response
1y
Thank you so much for your positive review of your time here at Quarter! We're really pleased that you enjoyed your role with us and that you found the teams to be supportive and understanding. I'm also pleased that you were able to get progression and we'll take on board your feedback about internal hiring - though I think, ultimately, your previous feedback has helped improve these processes already! Good luck in your next role! Joanna from the Careers team.

Explore other reviews about Quarter

4.0
Feb 20, 2026
Recommend
CEO approval
Business outlook

Pros

The base pay is manageable for living in Bristol but not comfortable.

Cons

Not a graduate scheme for anybody with significant experience in this field

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Quarter Response
4mo
Thank you for taking the time to share your thoughts and feedback about our Hospitality and Events Management Graduate Scheme. We appreciate you highlighting your experience and suggestions. Our Graduate Scheme is designed to give future leaders a broad, hands-on understanding of a hospitality and events business from hotels and restaurants to property management, our co-working space, and event planning. We believe that the best managers are formed from having worked out front in our venues, on the ground side-by-side with the team and our customers. Our graduates who roll up their sleeves and muck in with our teams tend to see the best success and enjoyment on the scheme, becoming empathetic managers down the line with a well-rounded knowledge of day-to-day life in our venues – whether they go on to hotel or restaurant management, head office roles, or events management positions. Those with hospitality experience (and those without!) are welcome to apply for this graduate scheme. Those with experience tend to find they enjoy the ‘known’ aspect of their day-to-day work in the venues, combined with the learning and development aspect of working through their graduate training plan, building skills and knowledge in the area of core business functions - from operations, HR, and marketing to budgeting, forecasting, and team leadership. Regarding your suggestion about increased choice in the rotational aspects of the programme, we completely understand the desire for flexibility. We have 5 graduates on the scheme at any one time, each working their respective rotations in separate areas, rotating to their new spots on the same date. As such, graduates follow a set pattern of rotations to ensure fairness and consistency across each intake. Because we have a small cohort on the scheme, allowing individual choice would unfortunately mean that some participants could miss out on essential placements. This structure ensures that everyone experiences the same opportunities and develops a well-rounded skill set. We really appreciate your perspective and are glad you shared your thoughts with us - it helps us continue to make the programme as rewarding and effective as possible for future cohorts. As you appear to be a current member of staff, you’re more than welcome to reach out to hr@qrter.com, give us a ring or pop into the office to chat if you would like to discuss your thoughts further.
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