employer cover photo
employer logo
employer logo

Quality Solutions

Is this your company?

The most turnover at a job I have ever seen - Front Desk Receptionist Quality Solutions Employee Review

1.0
Dec 4, 2018
Recommend
CEO approval
Business outlook

Pros

Good benefits including health, vision and dental care. If you are looking for overtime opportunities they offer unlimited overtime.

Cons

I was originally hired on as a receptionist and from the beginning I was never officially trained and was not given a clear direction of my job. I was then required to work in departments I had no knowledge or skill set for. When I went to my director and HR about my concerns on my job I was asked if I was told I was doing something wrong. Despite going forward with that concern, I was never shown how to do the work I was tasked with. In some instances when I was told I would be going to a different department and be asked to do work that a support should be doing, I was never shown or trained as a support. Not even as a receptionist , I would ask what I would be doing and each time my director would say “I don’t know”. I also saw a lot of turnover albeit it firings or people leaving on their own. In one instance, an employee was told if they caught up on all their follow ups and scheduled projects they would not be let go, and as soon as that was complete HR and management let the employee go, despite never giving them a disciplinary warning. Upper management expects teams to be able to preform at 100% but refuse to hire on more people to help with the newly acquired accounts. I have never felt so undervalued at a company as small as QSI. They try to cover up their faulty work environment by having new hires come on to places like Glass Door and write reviews about how great it is a place to work, but they don’t tell you how stressful and high maintenance the job really is.

Explore other reviews about Quality Solutions

5.0
Nov 5, 2022
Recommend
CEO approval
Business outlook

Pros

establish standards for quality of work

Cons

when you don't work, you don't get paid

1.0
Nov 23, 2024
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

Run away! They will trap you with bonus incentives.

Cons

Money isn't worth compromising youe soul. 😵‍💫

See reviews by: Helpful|Rating|Date|All