4.0
Oct 14, 2014
Anonymous employee
Current employee
Recommend
CEO approval
Business outlook
Pros
- Simple job; it allowed me to earn spending money while I was in school and I could bring in homework to complete there - Computer system was real easy to learn and was very efficient - Very laid back
Cons
- Management could have done a better job with training. My manager was a nice guy, but sometimes got on to me for things that I felt were never explained to me in the first place. - Management could have given more authority to the front desk agents. I was told many times to tell customers "Call the Manager in the morning" - leaving me to feel unsatisfied in dealing with the customer.