Pros
My coworkers are awesome! If it weren't for them I wouldn't have stayed here so long. I like that I have the ability to use the hotel and it's amenities for a lowered price.
Cons
I am NOT appreciated for all that I do. I have a college degree and am getting paid minimum wage to work the front desk. There are no benefits offered, nor are there very many opportunities for advancement, nor is there holiday pay offered. My boss is a complete a**hole and just orders me around without understanding the difficulties of my job position. People always report when they've had a bad experience at the hotel, but never when they have a good one. Since I am at the front desk, I am usually the one receiving most complaints. I am also the one that answers the phones, makes reservations, cleans the lobby and bathrooms, assists guests for their EVERY SINGLE need (I've even had to babysit for a guest once while maintaining my front desk duties), and manages a very complex computer system. I am constantly on my feet and working long hours. I didn't go to college so I would have to work this hard and have so little to show for it!