Pros
There is a lot of focus on the strategy of the company, which is long overdue. The office environment is rather laid back, with some flexibility around work hours and working from home. They are trying to improve the culture since morale has been low for some time, so there are some fun in-office gatherings, lots of lunches brought in, last minute dismissals so people can go home early the day before a holiday weekend, etc. Give it some time and it may be a good company to work for again.
Cons
Over the past few years the parent company, Jack in the Box (JITB) has slowly taken over Qdoba. Employees have had to go through a lot of change; some of it good, but a lot of challenging change as well, and very little is being done to effectively manage the change and the impact on the employees. It is pretty apparent that a lot of the leaders at JITB have little regard for Qdoba employees. While JITB has brought some positive change to Qdoba, there has been more negative change – antiquated systems, outdated policies and procedures, and poor support and service make it very hard to actually do work and be productive. Qdoba is no longer the efficient, nimble, and somewhat progressive company it used to be and the culture is very different. JITB’s corporate employees seem to care very little about the employees running our restaurants and working extremely hard everyday so the company makes a profit. Unfortunately this mentality is negatively impacting Qdoba employees as well and Qdoba will most likely become just another large quick service company that cares very little about its employees and offers only the bare minimum to them. Also, JITB wants to run Qdoba but doesn't want to offer the same compensation ranges, time-off policies, incentives and perks as the JITB employees receive.