3.0
Jun 23, 2023
Current employee, more than 1 year
Raleigh, NC
Recommend
CEO approval
Business outlook
Pros
work from home , tools for assistant and questions no supervisors harassing you, supervisors availability is not bad, very independent working
Cons
sales driven in all departments that deals with customers, High turnover, old views on customer service, unrealistic time management of calls (want you to focus on customer needs but will be upset if you rush customers off phone). care more about customers than workers dignity. Bad customer behavior