*Pay for hourly employees is well below market based on the research performed through JOLACs, but QTS has not made any efforts to adjust hourly employees compensation to be competitive
*Leadership from directors and above is abysmal and managers and frequently being forced to run their operations by the seat of their pants with virtually no support
*Executives rarely listen to the feedback provided by the teams as to areas where improvements are needed and cross department support is lacking
*With the purchase of Carpathia, a north vs south attitude has developed which has caused many operational challenges with following processes or required procedures
*Teams that are in desperate need of additional support are told to work harder with less
*Director and above leadership is focused solely on new revenue and constantly ignore the challenges of existing clients until the revenue is at risk
*Training for new employees is extremely unorganized and lacks virtually any true content unless it is identified and provided by peers of the new hire