Good potential, terrible execution - Anonymous employee QTS Employee Review

1.0
Feb 19, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

QTS is doing better every day. One day, they might actually become what they strive to be. Superficially, the facilities are beautiful. Just don't look beneath the surface. The benefits package greatly improved over time, and the training opportunities became much more robust. Executive leadership is actually pretty involved and easy to talk to. If they take the necessary steps to fix middle management, the company can be great.

Cons

-Everything looks great, but is usually a result of cost cutting. This means there's little consistency between sites and even between rooms in the same facility. -Training is available, but you have to follow their path. If you're not interested in the specific certifications they want you to achieve, you'll eventually face some kind of punishment, but they never go into detail of what that is. Most people leave before they find out. -There is little accountability. This is true within teams and between departments. If you don't have a specific contact, then odds are good you'll be on your own to fix whatever problems arise. If someone doesn't follow through with their obligations, it's up to you to fix. -Standards exist for a reason. Either follow them or don't, but don't pay them lip service and ignore them. -Management needs some serious training. Our team lost everyone over the course of a year and half. At one point it was all taken up the chain only to be ignored. The same manager that caused the problems is still there and still committing the same mistakes. This is a common theme and the reason I left.

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QTS Response
9y
I want to thank you for your candid and obviously thoughtful feedback. Like any good and growing company, we know there are always areas for improvement, and we appreciate your comments. We are aware of some opportunities with developing great leaders and are working toward that with the opening of our new leadership academy later this year. We’ll definitely take your comments into account when developing curriculum for this new venture. Again, thank you and we hope you’ve found something that is proving to be a better fit for you. David Murray VP, Facilities

Explore other reviews about QTS

5.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

The company has continued to find new ways to increase retention. Have a great team and feel supported by management. Just added a new equity program along with already existing stock purchase program.

Cons

Limited amount of work from home days allocated per employee. No car bonus or reimbursement for tolls on commute to work.

5.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

The company's benefits are generous and it shows they invest in their employees. The culture is very positive, with a very team-oriented goal, but with an ownership mindset.

Cons

Work life balance can be tough. The company growth is so rapid, there's a high volume of work.

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