Publicly traded corporate company run like a mom and pop shop - Anonymous employee QAD Employee Review

3.0
Jul 14, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free catered lunch daily, cold breakfast provided, nice campus and location, onsite gym and gym membership reimbursement, paid cell phone, holiday parties and giveaways, some travel opportunities

Cons

Product is based off code that is decades old and has to be propped up by a staggering staff of 300-400 employees. Product implementations fail regularly causing poor customer relationships; recalls are frequent and damage control is unfortunately a daily task. Average company-wide age of employees is close to 50, so young professionals may have a difficult time trying to advance or make improvements even if highly qualified and motivated. High turnover of employees is commonplace, I recall one 10-year employee having mentioned reporting to 9 different managers over their career. The owners are no longer majority stakeholders and appear to be teetering on the edge of retirement and have moved out of state. Frivolous spending occurs for some departments, while others must operate on stifling budgets. Most employees and managers wear many hats but are not compensated to reflect this. Careers can certainly be built if proactive enough, but those with career intentions should be prepared and energized enough to hurdle varying levels of nepotism, favoritism, incompetence, mismanagement, hypocrisy, and ageism along the way.

Explore other reviews about QAD

5.0
Apr 28, 2026
Recommend
CEO approval
Business outlook

Pros

Amazing welcoming and supportive culture, very respectful of work-life balance. Great place to learn and grow.

Cons

Very fast paced, you own your performance. Not recommended for someone who wants to "take it easy" or "coast"

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QAD Response
1mo
Thank you for your incredible 5-star review and for your dedication to QAD over the last several years! It is wonderful to hear from an Operational Excellence Coach who truly embodies the high-performance mindset we value. We are thrilled that you’ve found a supportive environment here that balances professional growth with a respect for personal time. Your perspective on "owning your performance" is spot on, and we appreciate you helping us set the bar for excellence in Brownsville. We look forward to many more successful years together!
1.0
Mar 23, 2026
Recommend
CEO approval
Business outlook

Pros

It was a genuinely great company to work for prior to 2025. Excellent experience working here during the transition stage from On-Premise to Cloud under the previous leadership (Anton). The core QAD ERP is a complex, valuable software that was making solid progress toward a SaaS model before the recent shifts.

Cons

Drastic Culture Shift: The workplace became instantly toxic when the new CEO (Sanjay) took over. His first all-hands call explicitly stated the company was doing poorly, setting a deeply demotivating tone. Subsequent calls have been filled with mean-spirited treatment toward employees. Mass Layoffs & Outsourcing: The company let go of highly experienced resources—the backbone of QAD—in the AMER and EMEA regions. They completely outsourced critical Cloud Operations (which maintains the core infrastructure) to a vendor in India that has zero knowledge of QAD. Severe Micromanagement: Because the new outsourced team lacks domain knowledge, there is intense micromanagement, and leaders are now expected to be available 24/7 to compensate. Misguided Strategy: The new leadership immediately scrapped ongoing developments to focus entirely on customer support. There is no job security left in the AMER and EMEA regions. Misleading PR: Don't believe the social media hype or paid articles. The heavily boasted AI integration is actually a tool developed by Redzone, and despite a "great launch" in November 2025, nothing has actually gone live yet.

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QAD Response
2mo
Thank you for your ten-plus years of service and for your significant contributions to our Cloud transition. It is disheartening to hear that your experience changed so drastically, as we take your concerns regarding culture and leadership very seriously. We are currently navigating a period of significant evolution, and while these transitions are difficult, we value the expertise that built this company. We appreciate your candid feedback and wish you nothing but the best in your future professional endeavors.
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