Honest Review - Payroll Engineer PuzzleHR Employee Review

1.0
Jul 31, 2023
Recommend
CEO approval
Business outlook

Pros

You can work fully remote.

Cons

Working at Puzzle has been an absolute nightmare, and I cannot stress enough how much I regret joining this organization. From the very beginning, it became evident that the company's employee policies were designed to benefit management while disregarding the well-being and needs of its workforce. First and foremost, the lack of work-life balance is suffocating. Employees are expected to be at their desks constantly, with little to no opportunity for time off. Meanwhile, supervisors and higher-ups seem to have unlimited vacation days, frequently disappearing for weeks at a time, leaving the rest of us to pick up the pieces and manage an ever-mounting workload. Speaking of workloads, the constant pressure and overflowing tasks are enough to make anyone's head spin. The company seemingly thrives on micromanagement, stifling any sense of autonomy and making every task an exercise in walking on eggshells. It's impossible to complete anything without supervisors breathing down your neck, which only adds to the already stressful environment. But what's even worse is the lack of support from leadership. It's as if they are completely detached from the struggles and challenges faced by their employees. When you attempt to raise legitimate concerns or seek assistance, you're met with indifference or brushed off entirely. It's disheartening to realize that the people supposedly leading the organization have no interest in their employees' well-being or professional growth. To add insult to injury, the company's idea of appreciation is a gift card. After working exhausting 14-hour days, sacrificing personal time and mental health, a mere gift card is hardly enough to acknowledge the dedication and hard work put in by the employees. The result of such an oppressive work environment is evident in the revolving door of employees. People join the company with high hopes, only to realize the harsh reality within days or weeks. The constant turnover speaks volumes about the company's disregard for employee satisfaction and retention. In conclusion, I urge anyone considering employment at Puzzle to run in the opposite direction. Spare yourself the anguish and look for an employer that genuinely values its employees and respects their work-life balance.

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PuzzleHR Response
2y
Thank you for sharing your feedback. We value every perspective and take your observations on work environment and leadership to heart. Continuous improvement and employee well-being are central to our CARES values, and your insights will help guide our ongoing efforts. As always, I am available to discuss your concerns. So please feel free to reach out to me directly to schedule a time to talk. -Timol

Explore other reviews about PuzzleHR

5.0
Jul 24, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote work, unlimited PTO, higher leadership is always willing to hear you out and assist with whatever they can.

Cons

So much growth leads to chaos but the effort is there. Keep going

2
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PuzzleHR Response
8mo
We appreciate you taking the time to share your experiences with us and we're glad to hear that you feel supported at PuzzleHR. As always, please reach out to your leaders or our HR team if you'd like to discuss anything further.
1.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

Honestly there isn't any, The company seems to be going downhill

Cons

The leaders don't listen to you and they just want more from you

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