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Pure Retirement

Is this your company?

Total mess - Customer Service Pure Retirement Employee Review

1.0
Jun 6, 2023
Recommend
CEO approval
Business outlook

Pros

No pros What an absolute mess that place is. More so the sales department. You put in all the work and your colleagues that are seen as one team receive a bonus whilst the group I was in received absolutely nothing. Managers are way overpaid and regular staff are paid way below inflation levels. Think South Africa or Brazil. You have a few elites that are paid way above the national level and the rest of its hard working staff are forced in to poverty due to the low wages. Basically they pay to keep the top members and managers well fed.

Cons

Same as I said in the pros

Explore other reviews about Pure Retirement

1.0
May 27, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

My colleagues were lovely. Senior management have no respect for staff, particularly in junior roles

Cons

Pay - well below industry standard. No pay rise for past 3 years. Many junior staff end up working for minimum wage Senior management - heartless and incompetent. Refused pay rises while giving out millions in dividends to shareholders. Bragged in the media about how well the company was doing then made loads of people redundant Staff morale is absolutely rock bottom. Everybody hates the company

3.0
Jan 12, 2026
Recommend
CEO approval
Business outlook

Pros

Nice people who support eachother

Cons

Not paid in line with industry standard. Haven't had a pay rise for years

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