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      Pure Gym

      Engaged employer

      Pure Gym reviews

      Going backwards as company grows. - General Manager Pure Gym Employee Review

      3.0
      Oct 1, 2023
      General manager
      Recommend
      CEO approval
      Business outlook

      Pros

      You get to work with amazing people who genuinely care for you and want to make you better. The pay is relatively decent although with the demand from the top it should be more.

      Cons

      Most clubs understaffed due to the Personal Trainer model not adjusting with the industry meaning working hours can be very unfair. 50/60+ hour working weeks with out being able to claim it back or get it paid. As the company gets bigger the culture has moved backwards and I do worry the company has lost sight of what makes it great to work for.

      Explore other reviews about Pure Gym

      5.0
      Jun 4, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      great culture and management is cool

      Cons

      none at all, very calm

      avatar
      Pure Gym Response
      1w
      Thank you for your review! We’re so pleased you enjoyed your time as a PureGym employee, the PureGym culture is so important to us and our team, and we love hearing this feedback.
      1.0
      Apr 7, 2026
      Associate
      Recommend
      CEO approval
      Business outlook

      Pros

      The only “good” thing is the small percentage of new equipment and that some gyms are 24 hours.

      Cons

      Management is unfair, cutting hours and expecting a single worker to handle the entire gym. Incredible staff are undervalued, while third-party cleaners and side services pretend to solve problems they don’t. Members are chaotic, shifts are impossible, and yet leadership refuses to hire properly. Think smarter, not cheaper.

      avatar
      Pure Gym Response
      1w
      Thank you for taking the time to leave us a review, we do appreciate all feedback and are sorry to hear that you are not having a good experience with us. We can see that you may be working with us currently, so would suggest that you reach out to either your Regional Manager or your HR Business Partner who will do their best to support.
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