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      Pure Gym

      Engaged employer

      Pure Gym reviews

      Good facilities and people, high rent and tight budget - Personal Trainer and Group Fitness Instructor Pure Gym Employee Review

      2.0
      Dec 5, 2022
      Personal trainer and group fitness instructor
      Recommend
      CEO approval
      Business outlook

      Pros

      Company seems to be run well at the top end Decent facilities Large overall member base

      Cons

      Very high rent Pays minimum wage which gets swallowed up by rent Very tight budget means no overtime available Tight budget gives the gym a very "cheap" feel for staff especially considering the high rent Company prefers to offer "perks" instead of paying a decent wage Not enough leads provided to PT's Management expects you to thank them for doing their job Income relies completely on PT's getting their own clients, basically a 100% commission job so when it's quiet or you are in a low income area there is a danger of not earning.

      avatar
      Pure Gym Response
      3y
      Thank you for your review. We’re sorry to hear of the challenges you’re experiencing and would like to thank you for feeding this back to us. We shall ensure that your feedback is heard by the right people, in the aim of improving our support for team members. Particularly in terms of lead generation, and business support, this is something we care passionately about, to allow Personal Trainers to succeed with their PT business at PureGym. We would suggest that you reach out to your Regional PT Trainer, or take a look at MyPTZone, which is our dedicated resource internally for webinars and more practical tools to support PT Businesses. We hope this helps in the meantime, and thanks again for taking the time to leave a review.

      Explore other reviews about Pure Gym

      5.0
      Jun 4, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      great culture and management is cool

      Cons

      none at all, very calm

      avatar
      Pure Gym Response
      1w
      Thank you for your review! We’re so pleased you enjoyed your time as a PureGym employee, the PureGym culture is so important to us and our team, and we love hearing this feedback.
      1.0
      Apr 7, 2026
      Associate
      Recommend
      CEO approval
      Business outlook

      Pros

      The only “good” thing is the small percentage of new equipment and that some gyms are 24 hours.

      Cons

      Management is unfair, cutting hours and expecting a single worker to handle the entire gym. Incredible staff are undervalued, while third-party cleaners and side services pretend to solve problems they don’t. Members are chaotic, shifts are impossible, and yet leadership refuses to hire properly. Think smarter, not cheaper.

      avatar
      Pure Gym Response
      1w
      Thank you for taking the time to leave us a review, we do appreciate all feedback and are sorry to hear that you are not having a good experience with us. We can see that you may be working with us currently, so would suggest that you reach out to either your Regional Manager or your HR Business Partner who will do their best to support.
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