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      Pure Gym

      Engaged employer

      Pure Gym reviews

      Well Run Company - Member Services Pure Gym Employee Review

      4.0
      Feb 10, 2021
      Member services
      Recommend
      CEO approval
      Business outlook

      Pros

      Good People and management at all levels

      Cons

      Somewhat repetitive as to be expected within customer service

      Explore other reviews about Pure Gym

      5.0
      Jun 4, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      great culture and management is cool

      Cons

      none at all, very calm

      1.0
      Apr 7, 2026
      Associate
      Recommend
      CEO approval
      Business outlook

      Pros

      The only “good” thing is the small percentage of new equipment and that some gyms are 24 hours.

      Cons

      Management is unfair, cutting hours and expecting a single worker to handle the entire gym. Incredible staff are undervalued, while third-party cleaners and side services pretend to solve problems they don’t. Members are chaotic, shifts are impossible, and yet leadership refuses to hire properly. Think smarter, not cheaper.

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