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      Pure Gym

      Engaged employer

      Pure Gym reviews

      Great workplace for students - Member Service Adviser Pure Gym Employee Review

      5.0
      Feb 7, 2019
      Member service adviser
      Recommend
      CEO approval
      Business outlook

      Pros

      Free gym membership for yourself and a friend(24 hour access and massage chairs). Great staff xmas party Friendly and helpful staff including team leaders Set shifts Lots of other students Comprehensive and paid training Overtime opportunities Competitive pay and time and half occasionally

      Cons

      Can sometimes be a bit stressful on the phone depending upon the customer-obviously out of the company's control

      Explore other reviews about Pure Gym

      5.0
      Jun 4, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      great culture and management is cool

      Cons

      none at all, very calm

      avatar
      Pure Gym Response
      20h
      Thank you for your review! We’re so pleased you enjoyed your time as a PureGym employee, the PureGym culture is so important to us and our team, and we love hearing this feedback.
      1.0
      Apr 7, 2026
      Associate
      Recommend
      CEO approval
      Business outlook

      Pros

      The only “good” thing is the small percentage of new equipment and that some gyms are 24 hours.

      Cons

      Management is unfair, cutting hours and expecting a single worker to handle the entire gym. Incredible staff are undervalued, while third-party cleaners and side services pretend to solve problems they don’t. Members are chaotic, shifts are impossible, and yet leadership refuses to hire properly. Think smarter, not cheaper.

      avatar
      Pure Gym Response
      20h
      Thank you for taking the time to leave us a review, we do appreciate all feedback and are sorry to hear that you are not having a good experience with us. We can see that you may be working with us currently, so would suggest that you reach out to either your Regional Manager or your HR Business Partner who will do their best to support.
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