Member Services Advisor - Anonymous employee Pure Gym Employee Review

4.0
Aug 29, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A good atmosphere to work in, and great people.

Cons

Monotonous and repetitive at times. 'Referral' targets are banal and meaningless and although are most likely intended to give your work a sense of progress and to quantify it, it isn't much of an incentive.

Explore other reviews about Pure Gym

5.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great culture and management is cool

Cons

none at all, very calm

1.0
Apr 7, 2026
Recommend
CEO approval
Business outlook

Pros

The only “good” thing is the small percentage of new equipment and that some gyms are 24 hours.

Cons

Management is unfair, cutting hours and expecting a single worker to handle the entire gym. Incredible staff are undervalued, while third-party cleaners and side services pretend to solve problems they don’t. Members are chaotic, shifts are impossible, and yet leadership refuses to hire properly. Think smarter, not cheaper.

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