Awful management - Personal Trainer Pure Gym Employee Review

1.0
Mar 31, 2018
Recommend
CEO approval
Business outlook

Pros

Some great people in the gym, if you enjoy fitness you can meet some great people and change lives (but this is in your own business not working for puregym)

Cons

-15 hours unpaid work - When I first started this could be used to build your business but when new management took over it was 3 hours of cleaning and 2 hours of classes. -No sick pay or time off (If you cannot do a shift rest assured you will have to make it back) -Poor treatment by management who behave like they are above you. -Management have favourites who they will pass the leads on to, if they don't take them and train them theirselves. -Very high staff turnover. -Unhappy workforce. -Shifts will be changed without consideration to the trainers personal obligations.

Explore other reviews about Pure Gym

5.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great culture and management is cool

Cons

none at all, very calm

1.0
Apr 7, 2026
Recommend
CEO approval
Business outlook

Pros

The only “good” thing is the small percentage of new equipment and that some gyms are 24 hours.

Cons

Management is unfair, cutting hours and expecting a single worker to handle the entire gym. Incredible staff are undervalued, while third-party cleaners and side services pretend to solve problems they don’t. Members are chaotic, shifts are impossible, and yet leadership refuses to hire properly. Think smarter, not cheaper.

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