Publix is great...most of the time - Customer Service Staff Publix Employee Review

4.0
Jul 25, 2010
Recommend
CEO approval
Business outlook

Pros

As a full time associate, I get more benefits than I did working for Wachovia Bank. I am the "experienced" closing office staff, so I get perks when it comes to my schedule. They are accommodating when it comes to needing time off, and getting vacation does not require much, as far as time. In the 5 years I've been there, I have a nice 401k built, better than anyone else my age (20 years old.)

Cons

They have almost eliminated the back office position, which is less secure in my opinion. In the effort to save the company money, hours have been cut back significantly, which affects the morale of associates. Some managers feel they are better than everyone else, and will make you feel stupid in front of customers.

Explore other reviews about Publix

5.0
May 2, 2026
Recommend
CEO approval
Business outlook

Pros

Solid place to work. They like to promote anyone with the right attitude.

Cons

Customer service can be a lot.

3.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

Amazing 401K, free stock after one year of employment, health insurance is very good for part-time employees if only getting it for yourself, management always approves time off requests, hours are always available, will work around school schedules, tuition reimbursement program, will reimburse you for gas for work-related expenses as needed and will put you in a hotel as needed for work-related reasons that are more than 50 miles from your home.

Cons

Not every store is the same, some stores are run better than others, some managers look down upon people with disabilities, and some see people with disabilities the same as someone without disabilities, they are very big about favoritism, you have to work a lot to earn a vacation, the company does not give out sick time and full-time gets the most benefits and is next to impossible to get full-time. Also, you practically have to be a former employee with a clean record or related in some way to a current employee to get a job with the company though Kentucky Publix's don't quite function that way.

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