Not what it used to b - Customer Service Publix Employee Review

1.0
Aug 11, 2014
Recommend
CEO approval
Business outlook

Pros

THERE ARENT MANY PROS TO WORKING HERE ANYMORE

Cons

Company has gone down hill drastically over the past year ... Publix used to care for there employees, but now it all them. I have seen people get hurt at work and they were told to pretty much suck it up because they weren't going to pay workers comp. Employee wound up losing home and family. myself as well as a few other employees tried to help them out as much as possible, but we could only do so much.

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5.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits , profesional groth opportunities

Cons

Poor Training procedures for new hires

3.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

Amazing 401K, free stock after one year of employment, health insurance is very good for part-time employees if only getting it for yourself, management always approves time off requests, hours are always available, will work around school schedules, tuition reimbursement program, will reimburse you for gas for work-related expenses as needed and will put you in a hotel as needed for work-related reasons that are more than 50 miles from your home.

Cons

Not every store is the same, some stores are run better than others, some managers look down upon people with disabilities, and some see people with disabilities the same as someone without disabilities, they are very big about favoritism, you have to work a lot to earn a vacation, the company does not give out sick time and full-time gets the most benefits and is next to impossible to get full-time. Also, you practically have to be a former employee with a clean record or related in some way to a current employee to get a job with the company though Kentucky Publix's don't quite function that way.

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