Pros
Hybrid working Great co-workers Good health insurance
Cons
Have begun outsourcing all work to India offices and AI despite drops in quality and client complaints (no fault of the India team, they are under huge pressure and have too much work put on them). Callous upper management expect increase in deadlines met and duties carried out by staff they have told they will be laying off in a hunger games style fashion - Everyone spends the second Thursday of the month looking at their emails waiting to see if they are next. 2-3 people per month with very little warning. Firing quality analysts due to 'business needs' while claiming performance will be a factor in the decision making. Even before the toxic culture surrounding layoffs, expectations were insanely high with analysts expected to meet unrealistic deadlines created by sales and other senior ops who have no understanding of the work that is needed to complete them. With unpaid overtime expected to meet deadlines created with no thought or foresight. Everyone is overworked, underpaid, underappreciated, and just done.