Don't get trapped - Property Manager Public Storage Employee Review

2.0
Aug 5, 2014
Recommend
CEO approval
Business outlook

Pros

I like working alone for the most part. If you're taking night classes slow days are great to get some studying done. Position offers benefits if you can hack it.

Cons

As a Property Manager you have to deal with everything: cleaning, maintenance, customer service; which wouldn't be terrible if the pay was better. Safety is a concern, especially as I had someone who came in repeatedly and threatened me, basically saying she was going to keep coming back until she, "get[s] what she want[s]." My DM's position on this was a, "Sucks for you" attitude. Same thing goes for when the DM screws up. I had no running water for 2 weeks because someone did not get my backflow inspection done. He ignored notices from the water company for 6 months. Once again, it was a "Sucks for you" attitude. I never had 'drinking water' per say to begin with, but then I was without a sink or a toilet. I had to drive to a shopping center to use the restroom. In the meantime my DM called me constantly on the store phone to make sure I was still there and didn't decide to leave without telling him. The company refuses to pay to repair and maintain their properties. I have NO light at my location at night. This has been reported for months, but the company did not like the estimate given by various contractors to repair/replace my lighting. I get to deal with the customer complaints on no lights, holes in buildings, rate increases (which are extreme), and now I'm having health problems (so I'm trapped because this is where I get my benefits) The sales requirements are ridiculous. It is assumed you are not executing the script properly if you fail to sell a $20 lock to every customer. Most of these people rent their trucks from Uhaul. Same locks for $13. It would be nice to get a weekend off every once in awhile without having to fight for it. Only certain employees get all of the days off they want, including 3- and 4-day weekends. I cannot remember the last time I had a Friday, Saturday, or Sunday off.

Explore other reviews about Public Storage

5.0
Jun 28, 2026
Recommend
CEO approval
Business outlook

Pros

This company has the true definition of team work

Cons

I didn't get hired sooner.

5.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Public Storage is a great place to work and grow your career. I’m surrounded by talented leaders who are supportive, knowledgeable, and genuinely invested in developing their teams. The company has a strong culture of accountability, collaboration, and continuous improvement, which creates an environment where employees can succeed and make an impact. What excites me most is that Public Storage is in a significant growth phase. It’s an energizing time to be part of the organization, with opportunities to contribute to meaningful initiatives, take on new challenges, and help shape the future of the business. The company continues to invest in its people, processes, and growth strategy, making it an excellent place for those who are looking to develop professionally while being part of a winning team. If you’re looking for a company with strong leadership, career advancement opportunities, and a clear vision for the future, Public Storage is a fantastic place to be.

Cons

Cons: As Public Storage continues to grow, the pace of the business can be very fast. There are often multiple initiatives, priorities, and opportunities happening simultaneously, which requires strong organizational skills and the ability to adapt quickly. Success in this environment depends on being able to effectively prioritize, manage competing demands, and stay focused on the highest-impact work. While the pace can be challenging at times, it also creates tremendous opportunities for growth, learning, and career development.

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