Pros
Training program was efficient and complements some customer service and sales. The opportunity to meet new people daily and hear different stories was cool also.
Cons
Biggest dissatisfaction here was compensation. Two aspects need to be considered by management and really brought to attention of employees 1) *Underpayment on an industry basis*- regional competitors offer much higher wages. If I can get paid 20% more by a competitor, that devalues my view of the company and the results I want to achieve. 2) *Undervaluing of employees and their results*- at this position you will be doing a great variety of things to contribute for the operation of the store including but not limited too: sales (contacting new leads through walk-ins, internet reservations or referrals), customer service (some upset customers about promotion pricing and definitely about increased rates for repeat customers), operations (ensuring everything at that location in terms of supplies or maintenance issues is addressed timely and efficiently), vendor management (working with companies that contract with PS for maintenance issues) and last but not least labor (yes you will be putting the gloves on in this position!) *No promotion opportunities*- Also, ironically... this company does not really promote from within! Almost all middle management on a district and regional basis came from other companies and usually other industries. Inadept company policies- About every other month senior management tries to inact a new policy to boost sales, reservations or gauge on merch pricing. This is largely out of touch of the customer base and has negligent results.