Worst job I have had. - Relief Manager Public Storage Employee Review

1.0
Oct 17, 2013
Recommend
CEO approval
Business outlook

Pros

Great co-workers and you learn how to organize rooms.

Cons

So many downsides I don't know where to start. SCRIPTS. They give new scripts every month and they all sound like something that was randomly put together by someone with less social skills then a newly made robot. Promotions are nonexistent in this company. They would rather bring a person from another company or another state to be the DM or RM. The only care they have is to the stockbrokers. They tell you that when the performance reviews come out no one is going to get a 5. So why do they even have it on the review sheet to begin with. They combined sick and vacation days together and black out days to keep people stuck at work. You have put to vacation time in the system by a month or longer or you will not get the time off. Birthdays or sickness they do not care you are stuck at work. The properties are falling apart. They charge people premium prices but if something breaks at the facility it will stay broken for at least 6 months because they put a freeze on all repairs without their consent. When the customers call the DM, RM, or corporate about the broken doors, insulation, or gates, corporate blames you for them calling. That right, Corporate blames the relief and property managers for the customers calling about their unit and goods damage, instead of calling the vendors to fix the problems and expects you to try and fix the issue knowing that that they will not pay workman comp if you get hurt. The wildlife that is at the properties is another problem. Spiders, Roaches, and rats are as regular as the customers. I lost out on a rental once because a rat ran out of the unit when I opened the door. The biggest step on their on the PM and RM is the waste that they call the bonus program. Every year it gets worse and worse. They rose the best rewards to 95% and when stores began to reach those goals. The bonus amount reduced and it went from a monthly to an annually program. The DM's and RM's keep nothing to themselves. If they know something everyone knows. It doesn't matter if the information is personal all of the company knows. No advancement, no loyalty, no bonuses. PS was a decent place to work before the sin of GREED took over. Senior management knows people will always need storage so they will only get worse from here.

Explore other reviews about Public Storage

5.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

This was a great place to work

Cons

Some days can be long

5.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Public Storage is a great place to work and grow your career. I’m surrounded by talented leaders who are supportive, knowledgeable, and genuinely invested in developing their teams. The company has a strong culture of accountability, collaboration, and continuous improvement, which creates an environment where employees can succeed and make an impact. What excites me most is that Public Storage is in a significant growth phase. It’s an energizing time to be part of the organization, with opportunities to contribute to meaningful initiatives, take on new challenges, and help shape the future of the business. The company continues to invest in its people, processes, and growth strategy, making it an excellent place for those who are looking to develop professionally while being part of a winning team. If you’re looking for a company with strong leadership, career advancement opportunities, and a clear vision for the future, Public Storage is a fantastic place to be.

Cons

Cons: As Public Storage continues to grow, the pace of the business can be very fast. There are often multiple initiatives, priorities, and opportunities happening simultaneously, which requires strong organizational skills and the ability to adapt quickly. Success in this environment depends on being able to effectively prioritize, manage competing demands, and stay focused on the highest-impact work. While the pace can be challenging at times, it also creates tremendous opportunities for growth, learning, and career development.

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