Pros
The clients are great to work with. That is about the one positive with Provider Pay. There are also some employees who make working there worthwhile.
Cons
340b Direct is run by probably one of the worst people I have ever met. Instead of leading by example, she leads by intimidation and humiliation. If you don't follow her rules, you are targeted and they will do what it takes to get rid of you. The employees, especially offshore contractors are worked endlessly because nobody wants to make changes to streamline processes, and when you provide feedback to help make improvements, the response you receive is "this is how we've always done it." Zions Bank owns this company. They would be wise to pull their investment from this company, or at least monitor their investment more closely. Numbers might say one thing, but with the reputation this bank has in the state of Utah, they may want to monitor how it's run and how the employees at Provider Pay are treated. I'd even go as far as to say it would be wise to investigate their ethics, because I don't know if the efforts they make at the end of each month to obtain numbers are ethical. They may want to take notice of the lack of process this company has. The minimal technology being invested or looked into is poor. Especially considering it's 2016. I wouldn't recommend working for this company to my worst enemy. I would rate it zero stars if Glassdoor would allow.