Leadership dysfunction and poor planning hurt employees and patients - Operations Providence Employee Review

1.0
Aug 22, 2025
Recommend
CEO approval
Business outlook

Pros

- Some talented and hardworking colleagues - Mission of patient care is meaningful (even if not well executed)

Cons

- Leadership is among the weakest I’ve seen across industries. - Decisions are made with little foresight, often driven by the loudest voices in the room rather than expertise. - Poor financial and operational outcomes directly tied to bad leadership choices - Departments work in silos, and even against each other, creating inefficiency and frustration. - Performance measurement and recognition are ineffective. - Major decisions are made without understanding impacts on employees or workflows. - Analytics department lacks strategy, planning, and proper vision - Leadership copies industry trends without considering Providence’s own operations or data to back up their decisions. - Constructive criticism is rarely welcomed or acted upon, while employees who “drink the Kool-Aid” tend to dominate meetings and are praised for alignment over substance.

Explore other reviews about Providence

5.0
Apr 19, 2026
Recommend
CEO approval
Business outlook

Pros

Great people to work with, remote, supportive

Cons

Use desktop equipment instead of laptop so stuck sitting wherever it’s set up at.

2.0
Mar 14, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

coworkers pay supporting people in community They post the same job in multiple locations because they are open to having that role exist in different locations in many cases (note the pay is also based on where as well though) Info for those reading reviews to get a picture: I'm United States, but India reviews should really be separate feedback entirely, paid less and fed daily (read location: Hyderabad).

Cons

My last management was completely toxic Had health issues and a valid claim that was ignored, only pressured Was pushed out by my management when they found out my salary Mgmt requested to submit feedback for improvement, then retaliated Since HR was outsourced and trying to protect the company from further lawsuits (I was not one but contemplated due to validity) of absolutely no help and honestly, completely inappropriate. You will be repeatedly asked to provide feedback, but it will be killed with a 1 on 1. If I had laid down and taken the angry repercussions of their poor process implementation, and their complete lack of accountability, I would still be there - I just would have transferred to another manager. Some managers and teams are more toxic than others, but favoritism and bullying are allowed and seen Overworked and under-represented but was great for several years.

2
See reviews by: Helpful|Rating|Date|All